The short version
- What it is: Plug-in hybrids and EVs still need brakes, tires, suspension, cooling and 12-volt systems looked after.
- Watch for: Hybrid system or electric-drive warning messages; reduced electric range; charging problems.
- How we work: We service hybrid and electric European models alongside the cars we have always worked on.
- Backed by: 2-year / 24,000-mile warranty on qualifying parts and labor.
- Book: Online in about a minute, or call 510-528-1214. Mon–Fri 8–5.
Hybrid & Electric Vehicle Service at Berkeley Motor Works
Plug-in hybrids and EVs still need brakes, tires, suspension, cooling and 12-volt systems looked after. We service hybrid and electric European models alongside the cars we have always worked on.
We work on BMW, Mercedes-Benz, MINI, Audi, Volkswagen, Porsche, Volvo, Land Rover, Jaguar and Fiat at our shop at 736 San Pablo Avenue in Albany, and every repair is backed by our 2-year / 24,000-mile warranty on qualifying parts and labor.
Components we service
What are the signs? 6-point checklist
- Hybrid system or electric-drive warning messages
- Reduced electric range
- Charging problems
- A 12-volt battery warning
- Noise from brakes or suspension
- A cooling-system warning
Sound familiar? Book an inspection or call 510-528-1214.
What causes it? 5 common causes
- Weak 12-volt auxiliary battery
- Cooling-system faults affecting the battery or power electronics
- Charging port or onboard charger faults
- Brake components seized from light use
- Tire and suspension wear from added vehicle weight
How do we diagnose it?
- Scan the hybrid and high-voltage systems for faults
- Check the 12-volt battery and charging
- Inspect cooling circuits for the engine and the battery
- Inspect brakes, tires and suspension
- Explain findings and options before any work
What should you tell us when you book?
- When it happens: cold start, braking, turning or at speed
- Any warning lights on the dash (a phone photo helps)
- Your mileage and roughly when the car was last serviced
- Any recent repairs done elsewhere
What might the repair involve?
Hybrids and EVs use regenerative braking, so the friction brakes see less use and can corrode or seize. They are also heavier than comparable gas cars, which shows up in tire and suspension wear. We handle these systems and the conventional parts of the car. For a larger repair, financing through EasyPay lets you spread the cost.
What maintenance prevents it?
Even with regenerative braking, have the brakes inspected at every service. Keep the 12-volt battery healthy; on many hybrids and EVs a weak 12-volt battery prevents the car from starting.
Which European makes do we service?
Hybrid & Electric Vehicle Service for all ten makes we work on. Pick yours for model-specific maintenance and common repairs.
Hybrid & Electric Vehicle Service for Albany and East Bay drivers
All work is done at our shop at 736 San Pablo Avenue in Albany, convenient to Berkeley, El Cerrito, Richmond and Oakland. Drop off in the morning; El Cerrito Plaza BART is under a mile away.
Questions about hybrid
Do you work on plug-in hybrids?
Yes. We service plug-in hybrid and hybrid models from the European makes we work on, as well as their conventional systems.
Why would an electric car need a 12-volt battery?
The 12-volt battery powers the computers, locks and lights, and it wakes the high-voltage system. If it is weak, the car may not start even with a full main battery.